We take great pride in our workmanship and the quality of the product we are making so if you are unsatisfied with the condition of the product once you receive it or the product is faulty please advise us immediately and we will happily repair, replace or issue a refund but this does not extend to a change of mind.

Please note that many of our products are handmade, so sizes and weights can vary anywhere between 5 and 10% from samples or given specifications. There may also be variation in the colour and texture.

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